Last updated 2 October 2026
Privacy policy
This page explains what Jigglebolt keeps about you when you use a Jigglebolt account: in our games (such as Netherlands the Game (formerly Open World Game) and Boxing Bots, also called Party Brawler Game), on our sign-in website where your account lives, and on this website. It says what we keep, why, for how long, who else sees it, and what you can do about it.
TapMazing works differently (it uses Unity's accounts, not ours), so it has its own privacy policy, which also covers its ads and its app store data.
The short version
- To make an account we need a player name, and we ask the month and year you were born. You sign in with an email address and a password, or with Discord, Steam, Google or Apple. Everything else comes from playing.
- We use what we keep to run your account and our games, to keep players safe, and to fix what breaks.
- We do not sell your information. We use no advertising or analytics services.
- Other players see your player name. Your number (like Sam#48213) is seen only by you, your friends, and a player you send a friend request to.
- You can download everything we keep about you, and delete your account, on your account page.
- Questions or requests: support@jigglebolt.com.
Who is responsible
Jigglebolt is responsible for your information (in privacy law: the “controller”). For anything about your information, write to support@jigglebolt.com. We answer within one month.
- Name
- Jigglebolt
Our postal address, phone number, Chamber of Commerce (KvK) number and VAT id follow soon.
What we keep, why, and for how long
For each kind of information we say why we keep it, and on which of these grounds the law lets us: to give you what you asked for (our agreement with you), a legal duty, a good reason of ours (a “legitimate interest”, which we weigh against your privacy, and which you can object to), or your permission (which you can take back at any time).
Your account
- What:
- your email address, if you gave one, and whether you confirmed it; your password, if you made one, stored only as a scrambled code that cannot be turned back into your password; your player name and number, and the names you had before; the month and year you were born (never the day), which other players never see; the language you picked; which version of our terms you accepted, and when; whether you are a tester; and when you made your account.
- Why:
- to give you what you asked for: without an account you cannot sign in or keep progress.
- How long:
- until you delete your account.
If your account has an email address, we use it to sign you in, to help you if you forget your password, and for the emails described below. An account made by signing in with Discord, Steam, Google or Apple has no email address until you add one, and we send it no emails.
Signing in
- What:
- your sign-ins on the sign-in website, with the IP address (your internet address) and the browser they came from; and the keys our games use to sign you in.
- Why:
- to give you what you asked for (keeping you signed in), and a good reason of ours: keeping accounts safe.
- How long:
- a sign-in lasts at most 30 days. Your IP address and browser are kept with your sign-in and deleted 30 days after it ends. We keep a note of which of our games you played and when you last played them, without your IP address, until you delete your account.
Signing in with Discord, Steam, Google or Apple
- What:
- if you sign in with one of these: that company's number for your account, so we know it is you next time, and when you last signed in with it. From Discord and Steam also your name there, and from Google your first name; only you see it (“Linked as Sam”), and when you make an account this way we offer it as your player name. We never ask these companies for your email address or your password. Apple gives us no name.
- Why:
- to give you what you asked for: you chose to sign in this way.
- How long:
- until you remove it under “Ways to sign in” on your account page, or delete your account. You cannot remove your only way to sign in.
The keys these companies give us are thrown away straight away, except one. Apple's rule is that we end your Sign in with Apple when you remove it or delete your account. For that alone we keep one key from Apple, encrypted. When you remove Apple, or your account is deleted, we give it back to Apple and delete it.
In a Steam game, the game gives us a one-time ticket from Steam, and we ask Steam whose it is. If no Jigglebolt account uses your Steam account yet, we also ask Steam for your name and picture, to show while you choose to make an account or sign in. We do not keep the picture.
Server logs
- What:
- a short record of each request our servers answer, including the IP address it came from.
- Why:
- a good reason of ours: finding faults and stopping attacks.
- How long:
- 14 days, then they are deleted automatically.
Playing our games
- What:
- your progress and what you own in each game, kept on that game's server so you can carry on on another device; which device you play on (like “Chrome on Windows”); your play time, the days you played, your records and badges; your best scores on leaderboards; and rewards and codes you redeemed.
- Why:
- to give you what you asked for; statistics and leaderboards also for a good reason of ours: showing you and other players how you play, and seeing how our games are played.
- How long:
- the days you played, 13 months; after that we only keep totals with no names in them. Everything else until you delete your account. Each game then deletes its own part too.
Netherlands the Game also keeps where you last were in the world, the phone number the game made up for your character, your in-game contacts and the last 50 text messages on your in-game phone, the places you named, and what you did in the game (such as vehicles, flights and crimes). When you call another player, your voice goes to that player and to players standing near you in the game. Players near you also see where you are. Calls and voices are not recorded. What players type to each other in the game is not kept, except that the game's server holds the last ten minutes of chat around you in its memory, never stored, so that if you or another player reports someone, those lines can go with the report.
Boxing Bots (Party Brawler Game) also keeps your outfits and your tournament results. The announcer says your player name: to make that sound, your name is sent to ElevenLabs (a voice service) and to Google's Gemini (to work out how to say it), both in the United States. We keep the recording of your name and use it again for players with the same name. When you play a match another player hosts, your games connect to each other directly: your IP address then reaches the other players, and Google's connection service, which helps the games find each other.
Friends and playing together
- What:
- your friends and friend requests, your invite links, the players you blocked or muted, your invitations to play, your choice under “Who can send me friend requests” (everyone, friends of friends, or nobody), and your switches: whether friends see what you are playing, and whether they can join your game.
- Why:
- to give you what you asked for
- How long:
- until you, or the other player, end it, or until you delete your account. An invitation to play runs out after 10 minutes.
Chat with friends
- What:
- the messages you and your friends send each other, when they were sent, how far you have read each chat, and your choice under “Who can send me messages” (your friends, where every account starts, or nobody).
- Why:
- to give you what you asked for; the word check also a good reason of ours: keeping players safe.
- How long:
- 30 days, then a message is deleted automatically. If you or your friend delete your account, your chat together is deleted with it.
Before a message is kept, a computer checks it against a list of words. A swear word is kept as dots, so your friend never sees it and we never keep it. A message with a slur or a threat is not sent and not kept at all.
Our team does not read chats. If a friend reports a message, we copy it and the messages around it (up to 30) into the report, where they are kept as described under “Reports about players”. Our team can then remove the message; it shows as “Message removed” and is deleted with the rest after 30 days. When a friend writes, your game tells you so, never what it says, and never by email.
Messages we send you
- What:
- the messages we show you in our games (such as “Sam#48213 sent you a friend request”), how each one reached you, your choices on the Messages we send you page, and the browsers you allowed to show notifications.
- Why:
- to give you what you asked for. Notifications on your device and emails that are not about your account only with your permission: switch them off on that page, or with “Stop these emails” in any such email. Emails about your account (confirming your address, a new password, a name change, receipts) cannot be switched off.
- How long:
- until you delete your account. A message shows in your games for 30 days.
We send our emails from our own mail server. It keeps who an email went to and whether it arrived for 14 days, and never keeps the email itself after it is delivered.
The newsletter
- What:
- if you leave your email address in the newsletter box on this website, or switch on News on your Messages we send you page: your address, the words you agreed to and when, that you said you are 16 or older, and whether you confirmed it with the button in our email; whether emails to it stopped because they bounced or were marked as spam; and which of our newsletters went to it.
- Why:
- your permission: only to send you News from Jigglebolt, a new game or a big update, nothing else.
- How long:
- until you leave: one click in every email, and we delete your address straight away. An address that is never confirmed is deleted after 7 days. Deleting your account also takes your address off the list.
It is sent from news@jigglebolt.com from our own mail server, like our other emails. Nobody tracks whether you open an email or click a link in it.
Your player page
- What:
- a page with the picture you picked from our drawings, your name (and, for your friends, your number), since when you are a member, your games and badges. You choose who sees it: only you, your friends (where every account starts), or everybody with the link. Search engines are told not to list it. The address of your page is made from your account, not from your name.
- Why:
- to give you what you asked for
- How long:
- until you delete your account.
Reports you send us about a problem
- What:
- what you wrote and picked, the game and its version, a screenshot the game takes and up to four pictures you add, errors from your browser, your browser type, and where in the game world you were. The report becomes a card on our team's work board, with your player name and number. Its pictures can be opened by anyone who has their long, secret link.
- Why:
- to give you what you asked for (you asked us to look at it), and a good reason of ours: fixing our games.
- How long:
- we keep reports to improve our games. Their pictures are deleted 90 days after you send the report; the report then says the picture was removed. If you delete your account sooner, we remove your name and your pictures from them, also from the card; the words stay, without your name.
A screenshot can show other players nearby, such as the name above their character, and chat that was on the screen. It is deleted with the report's other pictures, 90 days after you send it.
Reports about players
- What:
- who reported whom, which rule, what they wrote, when it happened, the last chat lines between the two players, and a screenshot from the game, which only our team can see. The player who was reported is never told who reported them.
- Why:
- a good reason of ours: keeping players safe and our community rules kept; and a legal duty to act on reports of illegal content.
- How long:
- the screenshot and chat lines are deleted 90 days after the report is closed, or, if the report led to a ban, together with the report; the report itself 12 months after it is closed. If you delete your account, the reports you made stay without your name, and the reports about you are deleted.
Bans
- What:
- if our team bans you from one game or from all our games: which of our community rules you broke, our message to you, which game, from when and until when, who on our team gave the ban, a note our team keeps for itself, and whether the ban was lifted and why. If you ask us to look again: what you wrote, and our answer. If we find your player name rude: that you need to pick a new one, for free.
- Why:
- a good reason of ours: keeping players safe and our community rules kept.
- How long:
- until you delete your account, also after the ban is over. If you delete your account while a ban still runs, we keep a scrambled code of your email address (never the address itself) until the ban ends, so that address cannot make a new account before then. For a ban that does not end, we keep it for good.
You see the rule, our message, the game and the dates in our games and on your account page, and you can ask us once to look again. You never see our own note, or who gave the ban. Other players are not told that you are banned. While you are banned you can still use our sign-in website to download your data or delete your account.
Our team keeps its own record of what it did, such as giving or lifting a ban, for 24 months. After you delete your account it stays without your name.
Sparks and payments
- What:
- your Sparks and their history: what you bought, received and spent, and when you agreed to get an item right away. For a purchase we give Stripe a purchase number and, if your account has an email address, that address, so Stripe can send your receipt. If it has none, Stripe asks you for an address on its own payment page; we do not keep that address. We keep what you paid, in which currency, and Stripe's own reference numbers. When you buy Sparks in a Steam game, Steam handles the payment instead: we send Steam your SteamID, the order and the amount, and keep Steam's order and transaction numbers. We never see your card or bank details.
- Why:
- to give you what you asked for; keeping payment records is a legal duty (tax law).
- How long:
- your Sparks and their history: until you delete your account. Payment records: seven years, as Dutch tax law requires. After you delete your account they are kept without your name or email address.
Crash reports
- What:
- when a game or one of our websites breaks, an automatic report of what went wrong, where, in which version, and your browser type. It never holds your name, email address, IP address or keys.
- Why:
- a good reason of ours: fixing faults.
- How long:
- 90 days.
Linking your Discord account
- What:
- if you link your Discord account, or sign in with it: which roles it should have on our Discord server (such as Playtester), and what Discord last told us about them. Only you see your Discord name.
- Why:
- your permission: you can remove it at any time on your account page, as long as you have another way to sign in.
- How long:
- until you unlink it or delete your account.
Emails you send us
- What:
- what you write to support@jigglebolt.com.
- Why:
- a good reason of ours: answering you.
- How long:
- as long as we need it to help you.
What other players see
- Your player name, wherever you play; your number only where your friends can see it.
- Your player page and badges, as far as you allow.
- Which game you are playing, if you let friends see that; and whether they can join you, if you allow it.
- Your best scores on leaderboards. Switch off “Show me on leaderboards” and only you and your friends see them.
- In the games: your character, and what you do and say there.
- Your chat messages, to the friend you write to.
Who else receives your information
We share only what each one needs to do its job for us, or what you ask us to share:
- Hetzner runs our servers, including our own mail server and our crash-report tracker, our databases, the stored pictures and the backups, in its data centre in Falkenstein, Germany.
- Adrifact runs, for us, our team's work board where reports become cards, on servers in Germany.
- Stripe handles buying Sparks: they are sold through Link, Stripe's checkout. Stripe also uses your information for its own purposes, such as preventing fraud, under its own privacy policy.
- Cloudflare looks after our web addresses, forwards the emails you send to our @jigglebolt.com addresses, and checks that a person, not a program, is making a new account. For that check it looks at your IP address and your browser, and it also uses them to improve the check, under its own privacy policy.
- Google, Mozilla, Apple or Microsoft, depending on your browser, deliver notifications to your device if you switch them on. Notifications are encrypted, so these companies cannot read them.
- ElevenLabs and Google (Gemini), for the announcer in Boxing Bots, and Google's connection service in matches another player hosts (see “Playing our games”).
- Discord, if you sign in with Discord or link your Discord account. What you do on Discord falls under Discord's own privacy policy.
- Valve (Steam), if you sign in with Steam: we ask Steam who you are and your Steam name, and in a Steam game also your picture. If you buy Sparks in a Steam game, Steam handles that payment: we send Steam your SteamID, the order and the amount, and Steam tells us your country, the currency and whether it was paid, refunded or charged back. What you do on Steam falls under Valve's own privacy policy.
- Google and Apple, if you sign in with them. We ask them only who you are, and Google also your first name, never your email address. What you do there falls under their own privacy policies.
- Authorities, but only when the law requires it.
Some of these companies are in the United States, or may handle your information there: Stripe, Cloudflare, Google, ElevenLabs, Discord, Valve, Apple, and the delivery services for notifications. Where that happens, it is protected in the ways EU law requires, such as the EU–US Data Privacy Framework or the European Commission's standard contract clauses.
Backups
Every night we make an encrypted copy of our databases and stored pictures, kept at Hetzner in Germany. We keep the copies of the last 30 nights, and one copy a month for 12 months, so something that was deleted can remain in a backup for up to about a year. We use backups only to repair a failure. If we ever restore one, we delete again what was deleted after that copy was made.
Cookies and what we store on your device
- jigglebolt_session: keeps you signed in on our sign-in website, for 30 days. Without it you cannot sign in.
- jigglebolt_oauth: while you sign in with Discord, Steam, Google or Apple, keeps for 10 minutes the proof that you started it in this browser.
- jigglebolt_keep: if you sign in with one of those to an account you asked us to delete, lets you choose to keep it, for 10 minutes.
- jigglebolt_lang: remembers the language you picked, for one year.
- Our games keep your sign-in and your settings in your browser's own storage, on your device.
- This website and our Library set no cookies.
We use no tracking or advertising cookies. All cookies above are needed for what you ask, so they are allowed without asking, which is why you see no cookie banner.
Your rights
Under the GDPR, the EU privacy law, you can ask us to:
- show you what we keep about you, and give it to you to take elsewhere: download your data (a file with everything, ready within a day);
- correct it: you can change your player name on your account page; for anything else, write to us;
- delete it: delete your account;
- limit how we use it, or object to a use based on a good reason of ours;
- take back a permission you gave, at any time.
Write to support@jigglebolt.com for anything you cannot do yourself. We answer within one month. If you are not happy with how we handle your information, you can complain to the Dutch data protection authority, the Autoriteit Persoonsgegevens, or to the one in your own country.
We do not make decisions about you by computer alone that have legal or similarly serious effects for you. A report about a player never punishes anyone by itself: a person on our team decides.
Deleting your account
When you delete your account, it is closed straight away: you are signed out everywhere and other players no longer see you. It is deleted for good 14 days later. If we first have to take away a role on our Discord server, or end your Sign in with Apple, and Discord or Apple do not answer, this can take up to 7 days longer. Until then, signing in lets you keep it. After that, everything above that is kept “until you delete your account” goes. What stays, without your name: the words of your problem reports, reports you made about players, and payment records. Your player name and number are never given to anyone else.
Sparks you bought and have not spent are lost when your account is deleted. Within 14 days of buying them you can still withdraw them first: see our terms.
Children
Our games are for everyone. When you make an account, we ask the month and year you were born, so we can keep young players safe. Other players never see it. If you are under 16, ask a parent or guardian before you make an account. Things that need your permission, such as linking Discord or switching on notifications, need your parent's or guardian's permission too. The newsletter is only for people aged 16 or older.
Parents and guardians: if your child made an account without your permission, write to support@jigglebolt.com and we will delete it.
Changes
If this policy changes, we update this page and the date at the top. If a change matters for you, we tell you in our games or by email before it takes effect.
Contact
support@jigglebolt.com, or see our contact page.